View Core Hire Desk’s Frequently Asked Questions 

Depending on what you pick, your VA is there for you whenever you want, day or night. If they're not working for you all day, they might also help other people, but they still really care about your stuff. You both figure out when they're working, so you always have the help you need. The name "Virtual Assistant" shows that they work from a distance, which is why they can help lots of different people and businesses.

No, your Virtual Assistant is not an employee of your company, they are independent contractors. So, you won't have to worry about things like healthcare benefits, paid time off, or other stuff that typical employees get. These savings really add up, making it way more budget-friendly when you're forming a team of virtual contractors.

Deciding whether to go with a Virtual Assistant or one who's physically present takes some thinking about the kind of work you need help with, how you like to talk to your assistant, how much you're willing to spend, and the place where you work. Sometimes, having a mix of both types of assistants can be the best choice because you can get the good parts of each way.

When you're picking between a virtual or in person assistant, it's all about the tasks you have and how you like to talk. A Virtual Assistant can work from afar and knows a lot about different things, while an in-person assistant is right there and can work together with you directly.

If you find yourself overwhelmed with tasks, lacking the essential skills or time needed to accomplish specific activities, or aiming to enhance your work-life balance, that's precisely the moment to contemplate the idea of bringing a Virtual Assistant on board.

We're really excited to figure out how we can be helpful to you! You can reach out to us on our website or by giving us a call. We're here to talk about your business needs and find a great virtual assistant for you. When you get in touch, we'll set up a first chat to learn what you want. Then, we'll find a Virtual Assistant that's just right for you they'll have the skills you need and be available when you are. We want to match you with someone who fits well in your business and does an awesome job. Once you're happy, your Virtual Assistant will get to work!

Once you're ready to bring our Virtual Assistant on board, we can move forward with the agreements and onboarding. Start date is usually determined during this time.

Absolutely, our clients have their very own dedicated Virtual Assistants. We've found that this works really well for creating a strong and focused working relationship. When you have a dedicated Virtual Assistant, they're all about your tasks and projects – they're totally committed to helping you out. This special setup guarantees you get customized and reliable support that's perfectly suited to what you and your company need.

Your Virtual Assistant is really good at doing things on their own, without too many interruptions like you'd find in an office. For managed VAs, we keep an eye on how they're doing every day to make sure everything runs smoothly. These Virtual Assistants are used to working on their own, especially from a distance. They're great at following your directions and getting tasks done. But to make sure everything goes well and meets what you want, it's a good idea to talk clearly, give them clear things to do, and catch up with them regularly. This teamwork helps them do their own thing while still making sure it fits with what you need.

If you're not happy with your current Virtual Assistant for any reason, we'll either find a more suitable replacement based on your feedback or give you the option to pick a new candidate.

Absolutely! Especially for small businesses, having a Virtual Assistant isn't just about the money – it can actually help your revenue grow. VAs are really good at taking care of tasks that aren't front and center, which can give you more time for things like meetings, events, videos, and other important stuff that your clients see.

At Core Hire Desk, we're not only about administrative jobs; there are other important roles available too. Getting a VA is a smart move if you want to free up time from everyday tasks, focus on the important stuff, and be more productive in your personal and work life.

When you hire a Virtual Assistant, you're getting efficient and flexible help that lets you tackle the important stuff. You can hand over tasks like admin work, customer questions, and data entry (and so much more) to a skilled pro who works from a distance. This frees up your time to focus on the big tasks, growing your business, and connecting with clients. What's cool is that you can count on expert support whenever you need it – no need to hire a full-time staff member. This way, you save on costs like overhead and benefits. It's a smart way to make the most of your resources.

Our Virtual Assistant services offer value to practically every industry seeking a cost-effective way to boost success. Whether you're a startup founder, entrepreneur, small business owner, executive at a large corporation, part of a non profit organization, or simply an individual, our services are designed to fulfill your specific needs.

As soon as we identify your specific tasks, Core Hire Desk will pair you up with a highly skilled Virtual Assistant, ensuring you're partnered with an expert capable of effectively addressing your unique needs.

Our Virtual Assistants are enthusiastic learners who go through comprehensive training involving various sessions that include lectures, exercises, roleplay, and assessments. This prepares them with both practical skills and the right mindset for effective client account management. Once they begin working for you, you can also provide additional training according to your specific needs and requirements.

Our team of Virtual Assistants handle a diverse range of day-to-day tasks such as Administrative Support, Operations, Client Servicing, Sales & Marketing Support, Social Media Management as well as Start-Up Business Concierge Services! We also offer specialized VAs. Looking for key positions for your business? Please call CORE HIRE DESK at 808-900-7202 to find out more!

Our Virtual Assistants undergo extensive training to effectively manage client accounts. We guarantee the best match for you by meticulously vetting clients and contractors, considering skills, needs, and personality.

When it comes to how fast your tasks get done by a Virtual Assistant, it can change based on stuff like how tough the task is, how busy the assistant is, familiarity of the task and timeframe. It's really important to talk to your VA about when you expect things to be done. You should chat about how quickly they can finish tasks based on what you need and when they're available.

We're all about meeting deadlines. How long it takes depends on how hard and urgent the tasks are. Most times, we can get stuff done as quickly and as efficient as possible. I However, if your project is time-sensitive, we'll agree on the deadline before starting.

In events of work disruptions such as power outages, internet problems, or emergencies, our Virtual Assistants are trained to promptly inform you and our management team.

Rest assured, Core Hire Desk is fully dedicated to foreseeing potential challenges, ensuring that we're well-prepared to provide you exceptional client services.

Every single one of our Virtual Assistant is based in the Philippines and has gone through tough assessments, vetting processes, background checks and interviews led by our HR Team.

Our operating hours are normally from Monday to Friday, 8:30 AM to 5:30 PM. If you need assistance outside these work hours, feel free to discuss with Core Hire Desk management; we're highly flexible and open to accommodating the best arrangements for you.

Whether a Virtual Assistant works on holidays or not depends on the terms of your agreement with Core Hire Desk and the specific arrangements you have with them.

Absolutely! We ensure that our Virtual Assistants are equipped with advanced skills and a high level of proficiency in both written and spoken English, given that effective communication plays a vital role in their daily tasks.

Fortunately, our Virtual Assistants serve a clientele of successful business professionals. However, their busy schedules often leave them with limited time to address inquiries from individuals considering working with Virtual Assistants. Nevertheless, you can gain valuable insights by reading numerous testimonials we've received from both satisfied clients of our VAs and individuals we've collaborated closely with over the years.

Rates and prices will be discussed with prospective clients during the discovery call and pre-onboarding.

You can choose to pay via our PayPal account or you can issue us a check. Account details will be provided during pre-onboarding.

You won't find any surprise fees here. You'll only be charged based on the VA's hourly rate multiplied by the hours they've worked. However, when submitting payments via PayPal, please provide allowance for any PayPal transaction fees.

Yes, the length of contract is usually discussed during pre-onboarding. Generally, the VA commits to doing the services you've agreed on, and in return, the client commits to paying for those services.

If you choose to terminate your services, we request a written notice of 30 days in advance. However, should you opt to cancel your services within the initial 6-month commitment period, you will be responsible for paying the full balance of the remaining 6 months.

Refunds will be issued at the discretion of the management of Core Hire Desk.

Our Virtual Assistants prioritize the security and privacy of your data by allowing you to provide new usernames and passwords, while you maintain primary master access. This complements the implementation of advanced security protocols like encryption and secure storage, providing enhanced login protection. They further reinforce commitment of confidentiality by upholding legally binding agreements known as Non-Disclosure Agreements (NDAs).